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Azure Bay Hotel · Demo concept
AI concierge for Azure Bay Hotel
AI booking agent and multilingual guest support for a seaside hotel.
The challenge
Guests wrote at night in five languages. The front desk couldn't cope, and bookings leaked to OTAs with commission.
The solution
We launched an AI booking agent on the website and WhatsApp: direct bookings, guest answers and automatic upsells of hotel services.
What was built
- Brand visual concept
- AI booking agent
- Multilingual guest answers
- AI room photos and videos
Capabilities
- Direct bookings without commission
- Answers in RU / EN / DE / NL / SQ
- Upsells: transfer, spa, breakfast
- Automatic check-in instructions
Results
+31% direct bookings (target)
Guest answers in seconds, anytime
~20% savings on OTA commissions
Sample dialogue
Do you have a sea-view room for two, 12–19 August?
Yes! A Deluxe Sea View is available 12–19 August — €145/night with breakfast. Shall I reserve it for you?
Demo project. The concept is fully achievable with current technology.
Tell us what task you want to solve
Our AI consultant will help you pick a solution — or leave a request and we will get in touch